Home » How We Rate Bitcoin & Crypto Casinos

How We Rate Bitcoin and Crypto Casinos at Bonustly

The purpose of Bonustly’s review framework is to measure the reliability, transparency, and functional quality of Bitcoin and cryptocurrency casinos.
Each operator is assessed through standardized testing procedures and documentation analysis.
The results are expressed as numerical scores on a scale from 1 to 10.
Ratings are updated periodically to reflect operational changes, player feedback, and new audit data.

All reviews are conducted independently and Bonustly does not sell ratings, modify evaluations upon request, or accept payment for higher ratings.

Last updated on October 8, 2025 by Liam Anderson

Table of Contents

Verification of licensing and jurisdictional authorization is the first stage of evaluation.
Each casino’s license is reviewed against the registers of recognized gambling authorities, such as:

  • Curaçao eGaming
  • Gibraltar Gambling Commissioner
  • Malta Gaming Authority
  • UK Gambling Commission
  • Other national or regional bodies, when applicable

The analysis includes:

  • validation of license number and status
  • identification of the operating company and physical office
  • examination of terms related to player protection and responsible gambling

Operators with unverifiable or inactive licenses receive the lowest possible compliance score.

Reputation and Dispute Resolution

This category measures a casino’s historical conduct and its record of addressing player concerns.
Data sources include verified player reviews, public complaint databases, and direct communication tests.
Bonustly evaluates:

  • frequency and nature of complaints
  • response time and resolution rate
  • transparency of dispute procedures
  • consistency between promotional claims and player outcomes

Casinos demonstrating repeated unresolved disputes or non-response to player issues are rated unfavorably.

Game Fairness and Auditing

Bonustly examines the integrity of game outcomes and the presence of third-party verification.
Each casino is reviewed for:

  • certified Random Number Generator (RNG) systems
  • independent testing certificates from auditors such as iTech Labs, GLI, or eCOGRA
  • documentation of provably fair algorithms for blockchain-based games

Casinos offering verifiable fairness proofs or on-chain validation systems receive higher scores.
Absence of audit information or unverifiable RNG data reduces the fairness rating.

Game Selection and Software Providers

This criterion assesses the diversity, stability, and technical performance of the available games.
Bonustly records:

  • total game count and coverage across slots, table games, live casino, and specialty titles
  • range of software developers (e.g., Pragmatic Play, Evolution, BGaming, NetEnt, Hacksaw Gaming)
  • functionality across desktop and mobile interfaces

Preference is given to casinos that maintain partnerships with regulated or independently certified studios.

Bonuses and Promotional Terms

Bonustly examines the structure, transparency, and practical usability of all promotional offers.
Testing focuses on:

  • accuracy and disclosure of wagering requirements
  • availability of non-restrictive bonus terms
  • presence of recurring promotions and loyalty systems
  • correlation between advertised and actual bonus values

Casinos using unclear or misleading conditions are marked down.
Bonuses are only rated positively when real testing confirms that winnings can be withdrawn under normal conditions.

Customer Support Quality

Direct communication tests are conducted through live chat and email.
Evaluation criteria include:

  • response latency
  • precision and relevance of support answers
  • staff availability across time zones
  • existence of documented help centers or FAQ pages

Support is rated as satisfactory only when assistance is both timely and accurate during multiple test sessions.

Technical and Operational Factors

Additional data points are collected to ensure operational reliability:

  • supported cryptocurrencies and network fees
  • transaction times for deposits and withdrawals
  • daily and monthly withdrawal limits
  • KYC or no-KYC registration procedures
  • mobile browser optimization and app stability

Live deposit and withdrawal tests are performed to confirm stated payout speeds and limits.

Final Rating Procedure

Each category produces a numerical sub-score between 1 and 10.
Sub-scores are averaged using equal weighting to generate the total rating.
Casinos may be re-evaluated when major policy, ownership, or technical changes occur.

This method allows Bonustly to maintain consistency across all reviews and provide readers with verifiable, comparable data on Bitcoin and crypto casino performance.

Last updated on October 8, 2025 by Liam Anderson

© Copyright 2025 Bonustly